IPT Portal - MINVU
I led the tender and development of the Territorial Planning Instruments portal: an internal management portal and a public site that makes national land-use regulations available to everyone.
The project
Territorial Planning Instruments (IPT) define what can be built and where in every district of Chile. That information was scattered across municipalities, regional governments and other services.
The IPT Portal brings it together in one place: a public site open to everyone and an internal portal for the ministry to manage each instrument's life cycle.
How we built it
From consolidating multiple data sources to validating business-process flows
Work session with the CECT: consolidating data sources and quality criteria for the IPTs.
Once I joined the project, I tackled the information-consolidation process with the support of an external consultant and the CECT (Centro de Estudios Ciudad y Territorio, MINVU's own urban and territorial studies centre).
In parallel, I took on the UX designer role to work with the vendor implementing the solution, generating and signing off the action flows associated with each territorial planning instrument.
That review of the existing land-use regulatory processes was a key input to the project's successful implementation: it let us translate the high regulatory complexity of land use into feasible requirements.
The platforms
Two products built in parallel
Internal portal
Managing the IPT life cycle
The internal portal lets the ministry track the progress of each planning instrument, including the regulations and milestones tied to every stage of the process.
As project lead, I supervised the vendor and the business counterparts throughout the implementation, ensuring we met the expectations of the technical business area along with the associated technological protocols at every stage.
Public site
Territorial regulations, open to everyone
The public site offers an IPT search engine, national reports and a glossary: anyone can look up the current instruments and in-progress processes for their district, with no intermediaries.
The main challenge was making this information accessible to people with no technical or legal background. I coordinated multiple work sessions with the internal team, including authorities from that time, to get feedback that was less biased than what we, as active project participants, could generate ourselves. These different viewpoints were key to iterating the graphic design until it was clear and usable for anyone.
Visit the IPT Portal ↗Contact
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